Phantom Screens UK wins Customer Service Excellence Award 2025

We’re incredibly proud to share that Phantom Screens UK has been named the winner of the Customer Service Excellence Award 2025 at the SME Southern Enterprise Awards.

This award celebrates our commitment to delivering exceptional customer experience and reflects the dedication of our team, who work every day to support homeowners, architects, and partners across the UK.

Celebrating SMEs across the South

The Southern Enterprise Awards recognise the ambition, innovation, and resilience of small and medium-sized enterprises across the South of England. These businesses are the backbone of one of the UK’s most dynamic regions – driving growth, creating opportunities, and achieving remarkable results that often go unseen.

We’re honoured to be recognised among so many forward-thinking and dedicated organisations making a difference in their industries.

Service that goes beyond installation

At Phantom Screens UK, what really sets us apart is our award-winning customer service – it’s important to us that we get it right first time, every time. From the moment someone gets in touch to the final installation – and long after – we strive to offer a seamless, personal, and supportive experience.

Every member of our team plays a part in ensuring each customer feels confident, informed, and valued. Whether it’s offering tailored advice, delivering precise installations, or providing aftercare support, our focus is on making the entire journey as smooth and enjoyable as possible. This commitment to customer service excellence is at the heart of everything we do.

A team effort

This award is a testament to the outstanding hard work and dedication of our team. Their passion for what they do, combined with a shared commitment to excellence, is what makes achievements like this possible. We’re also deeply grateful to our customers, whose trust and feedback help us continually improve and raise the bar.

Looking ahead

As we celebrate this win, we’re also looking forward. We’ll continue investing in service, training, and innovation – ensuring that every customer experience reflects the high standards we set for ourselves.

Thank you to everyone who has supported us on this journey.

To learn more about our products and the service that earned us this recognition, get in touch with our team or explore our range.